Please be aware that all calls with our company may be recorded or monitored for quality assurance and training purposes.
This Online Privacy Policy applies to www.blackrockdebtrelief.com, which is owned and operated by Blackrock Debt Relief, Corp (referred to as “the Company”). It also covers any online interfaces of the Company or its affiliates and subsidiaries that link to this Policy (each referred to as a “Site,” collectively known as the “Sites”). This Policy outlines how Blackrock Debt Relief, Corp collects and utilizes the personal information you provide. Additionally, it details the choices available to you regarding the use of your information, as well as how to access, update, and correct your personal details.
Agreement to This Policy: By using this Site, you agree to this Online Privacy Policy, including our use and disclosure of your information as outlined herein.
Collection and Use of Personal Information: We collect the following personal information from you:
- Contact Information: We gather details such as your name, email address, mailing address, phone number, and any additional information you voluntarily provide.
- Financial Information: We may collect financial data, including bank account details, credit account information, income, employment records, and other related information necessary for our services.
- Log Data: We automatically receive information that your browser sends whenever you visit our website. This log data includes your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and your interactions with our website.
- Usage Data: We may automatically collect information about how you use our services. This includes the types of content you view or engage with, features you use, actions you take, as well as your time zone, country, access dates and times, user agent, device type, connection details, and IP address.
Personal Information We Collect
We will not collect any personal information, such as your name, telephone number, or email address, unless you complete a form. However, you may visit our site anonymously.
The personal information we collect about you comes from the following sources:
- Information You Provide: This includes details such as your name, address, and telephone number, as well as any other information you share with us over the phone or in documents or applications.
- Transaction Information: We collect data regarding your transactions, including account balances with your creditors, payment histories, account activity, and any information contained in your credit card statements or other debt-related reports.
- External Sources: We receive information from consumer reporting agencies and other sources, such as your credit bureau reports, collection agency reports, and communications that provide insights into your payment histories, creditworthiness, annual income, and ability to meet your obligations.
How We Use Your Information
The information we collect from you may be utilized in the following ways:
- Personalization: Your information helps us tailor your experience to better meet your individual needs.
- Website Improvement: We continuously seek to enhance our website offerings based on the feedback and information we receive from you.
- Customer Service Enhancement: Your information allows us to respond more effectively to your customer service requests and support needs.
- Periodic Email Communication: The email address you provide may be used to send you information, respond to inquiries, and address any other requests or questions you may have.
Parties to Whom We Disclose Information
We may use and share your financial and credit information with Blackrock Debt Relief’s affiliates and business partners to identify and prescreen you for programs that could be beneficial to you. Additionally, we may disclose this information to facilitate any transactions you have requested or to fulfill our contractual obligations to you. Your information may also be shared with service providers that perform business operations on our behalf, as well as companies that help market our services. We will only disclose information as permitted or required by law, such as to prevent fraud or in response to a subpoena. Furthermore, we may share your information with third parties like lenders or credit issuers, but only when permitted by applicable state law. In the event we transfer or sell your account or our business assets to another provider, your information may also be shared or transferred. Otherwise, we do not share, transfer, or disclose your nonpublic personal information to any company or individual unless it is necessary to carry out the services you have requested. As part of providing those services, we may disclose your information, as permitted by law, to your creditors, credit card companies, collection agencies, banks, and other entities essential for administering and performing our services.
How We Protect Your Information
We train our employees to safeguard all customer information and implement physical, electronic, and procedural controls that meet government standards. Access to your information is granted only to employees, agents, and contractors who need it to perform their job duties with us. This policy applies to both current and former consumer customers. If you have any questions, please reach out to customer service at [email protected] or call (888) 508-9268.
Opt-Out Rights (to Limit Our Sharing)
If you prefer that your Nonpublic Personal Information not be shared with affiliated or non-affiliated third parties, you may “opt out” of these disclosures. This means you can instruct us not to share your information, except for disclosures that are permitted by law, even if you opt out. If you choose to opt out, we will not disclose your information to third parties for marketing purposes; however, we may still include their offers in routine communications related to your business relationship with us.
Please note that if you are a new customer, we can begin sharing your information 30 days after we send this notice. Even after you are no longer a customer, we may continue to share your information as outlined in this notice, but you can contact us at any time to limit our sharing.
To opt out, please reach out to us via phone or email. Your opt-out request will apply to everyone associated with your relationship with Blackrock Debt Relief. Once you opt out, there’s no need to do so again for the same business relationship.
If you have questions or need more information, feel free to visit our website at www.blackrockdebtrelief.com or call us at (888) 508-9268.
California Online Privacy Protection Act Compliance
We take your privacy seriously and have implemented the necessary measures to comply with the California Online Privacy Protection Act. As such, we will not share your personal information with outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We comply with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect any information from individuals under 13 years of age. Our website, products, and services are intended for use by individuals who are at least 13 years old.
Online Privacy Policy Only
This online privacy policy applies exclusively to information collected through our website and does not pertain to information gathered offline.
Submitting Your Online Material to Us
Any remarks, suggestions, ideas, graphics, comments, or other information you send to Blackrock Debt Relief through our site (excluding information protected under our privacy policy) will become and remain our property, even if this agreement is later terminated.
This means we are not obligated to treat any such submissions as confidential, and you cannot sue us for using the ideas you provide. If we choose to use them or similar ideas, we are not required to pay you or anyone else for them. We will hold exclusive ownership of all current and future rights to any submissions, and we can utilize them for any purpose we find suitable for Blackrock Debt Relief’s mission, without compensating you or others.
You acknowledge that you are solely responsible for any submission you make, including its legality, reliability, appropriateness, originality, and copyright.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
90-43 160h Street,
Jamaica, New York
11432
1-888-508-9268